A Marketplace Connecting Players & Coaches

Simplifying tennis coaching and court booking

About the Project

CrossXCourt is an innovative online tennis marketplace that allows players to easily select their own trainers and book courts for practice sessions. The client, a well-known tennis player and coach, noticed the ongoing challenge players face in finding skilled coaches. Inspired by this, he developed the idea of creating an online platform where coaches can list their services, and players can effortlessly connect with them to schedule lessons. This streamlined process effectively eliminates the frustration players often face when searching for the right coach. With CrossXCourt, players can quickly find qualified coaches and conveniently locate nearby courts to significantly enhance their practice experience.

  • Services

    UI/UX, Development, Deployment

  • Region

    UK

Platform

Web

CrossXCourt - Home Page
CrossXCourt - About Us Page
CrossXCourt - Featured Coaches
CrossXCourt - Recommended Coaches

The Requirement

The client, a prominent tennis player and coach, had years of experience in the sport and a deep understanding of the challenges players face in finding the right coach. Seeing this gap, he wanted to create an online platform to bridge that divide. His vision was to provide a space where players of all skill levels could easily connect with qualified coaches, book lessons, and find local courts. The goal was to offer an intuitive marketplace for coaches to showcase their expertise, while allowing players to access expert guidance whenever they needed it, streamlining the entire process for both parties. The platform would also include features that support seamless communication, scheduling, and payment, further enhancing the user experience.

CrossXCourt - Recommended Instructors For Users

CrossXCourt - Recommended Coaches For Users

The Solution

To address the challenges players face in finding the right coach, we developed CrossXCourt, an intuitive online marketplace. The platform was designed to make it easy for players to connect with qualified coaches, book lessons, and access local courts—all within a seamless, user-friendly environment. By simplifying these processes, CrossXCourt enables smoother interactions between players and coaches, enhancing their overall experience. With this solution, we’ve transformed the way players engage with coaches, making it easier to improve their skills and enjoy the game.

01

Login & Registration

Simple user registration via email, phone number, and confirmation email with login details.

03

Advanced Search

Find coaches based on level, price, and location preferences.

05

Coaches Listings & Details

Customers can view a list of coaches based on their preferences and access detailed information, including name, location, bio, and reviews.

07

Easy Booking

Select preferred day, time, and lesson type for booking.

02

Chat Feature

Direct communication between customer and coach for easy interaction.

04

Flexible Checkout

Pay for lessons via credit card or PayPal, whether for single sessions or lesson packages.

06

Review System

Manage profiles, view class history, check lesson credits, and track progress.

08

My Account

Manage profiles, view class history, check lesson credits, and track progress.

01

Login & Registration

Coaches register with name, email, phone, languages, and qualifications, receiving login details via email.

02

Coach Profile

Coaches can create and update their profile, upload a photo, set availability, write a bio, and list qualifications.

03

Client Management

View former clients and booking requests from potential customers.

04

Lesson Scheduling

Coaches schedule lessons, inputting time, date, and location, which sends confirmation emails and calendar invites to both coach and client.

05

Lesson Management

Coaches can amend or cancel lessons as necessary.

06

Availability Management

Coaches can set specific availability slots within their calendar, specifying days and hours when they are available for lessons.

07

Booking Notifications

Upon scheduling a lesson, coaches and clients receive confirmation notifications through email and within the app, including calendar invites.

08

Lesson Feedback

After each lesson, coaches can provide feedback on their sessions with students, helping improve lesson planning and communication.

01

Easy CMS

Easy-to-use content management system for updating website content.

02

Coaches Management

Ability to add and approve new coaches, set and adjust pricing.

03

Customer Management

Track customer accounts, lesson history, issue refunds, cancel bookings, and update customer records.

04

Roles Management

Admins manage roles for customers and coaches.

05

Reporting

Track bookings, earnings, and coach hours worked for payment processing.

06

Bookings Management

Ability to view all customer bookings in detail.

07

Payouts Management

Admins can process payments for coaches based on completed lessons.

08

Promotions

Send promotional emails to registered customers.

CrossXCourt - Apply to Become a Coach Page

CrossXCourt - Coach Details and Bio Page

The Result

CrossXCourt has transformed how tennis players and coaches connect and interact.

By streamlining the booking process and enhancing coach visibility, the platform has empowered both players and coaches. Players can effortlessly find and book qualified coaches, while coaches benefit from significantly improved client engagement and efficient schedule management. The solution’s seamless functionality has not only saved valuable time but has also led to greater satisfaction for both parties, enhancing the overall tennis experience.

1

Seamless Access Experience

Players have reduced the time spent finding a coach by 70%, quickly connecting with qualified trainers through the platform.

2

Increased Lesson Bookings

Lesson bookings grew by 50% within the first three months, highlighting the platform’s ease of use and effectiveness.

3

Boosted Coach Visibility

Coaches experienced a 60% increase in client engagement, with the platform helping to manage schedules and attract more students.